Sustainable business

A strong and inclusive organisation backed by engaged and skilled people.

101

Staff

82
%

Staff engagement

97
%

Staff believe in our purpose

$
70.7
m

Operating revenue

$
5.0
m

Operating EBITDA

54
%

Reduction in scope 1 and 2 emissions since 2020

Being a sustainable business enables us to keep changing lives for the better. Our business support teams work across finance, digital transformation, compliance, people and culture, impact and brand. Together they provide the backbone for a sustainable and efficient business. 

Hear from Tania

People and culture

Our people are our foundation. We want to be a great place to work so we can attract and retain talented people who share our vision and values.

 

  • New staff rewards and wellbeing program implemented
  • 97% of staff believe in our purpose
  • Staff turnover down to 12% from 20% last year

Digital transformation

We leverage technology to drive operating efficiencies and improve the experience of our staff and residents.

  • Delivered a new website for customers and stakeholder with improved accessibility and experience
  • Continued focus on cybersecurity
  • Upgraded IT infrastructure

Financial sustainability

We maintain a strong financial position and look for innovative strategies to ensure long term sustainability.

  • 10% increase in operating revenue
  • 2.2% increase in net assets
  • $4.9m underlying operating surplus (2023:$3.3m)

ESG impact

We understand and measure our environmental, social and governance impacts and use this to inform our decisions and advocacy.

  • Implemented ESG action plan and reporting framework
  • Strengthened policies and procedures, supporting ESG objectives
  • Early adopter of CHIA’s ESG Reporting Standard for Community Housing, contributing to first report
Proposed sustainability refurbishment

Download our financial report

Review our 5 year score card

Download our ESG Statement

Future-proofing our business

We take a long-term view to protect and grow our business to continue changing lives. We anticipate and prepare for change in the funding, regulatory and physical environments and have been early and voluntary adopters of reporting ESG and Modern Slavery.

We are voluntary reporters under The Modern Slavery Act 2018 (Cth) (Act). Our statement outlines our approach to how we manage and mitigate risks in our operations and supply chains.

As part of our learning and development approach, our annual action plan enables us to build our capacity and that of our suppliers and stakeholders. This year, we have refreshed our procurement policy and process. Suppliers complete a checklist which is used to assess human rights and climate risks as part of our decision making process.

Our approach to modern slavery is part of our commitment to effective and transparent governance and demonstrates our values.

Modern Slavery Statement

Bridge Housing leadership team

Bridge has been running a leadership development program for all people managers. The program builds skills and develops leadership behaviours into habits that support the organisation to perform well and for staff at all levels to feel good.

In partnership with Buoyancy Consulting, the program has seen us develop specific leadership behaviours that support us to:

  • Provide CLARITY
  • Nurture a positive team CLIMATE
  • Build CAPACITY in ourselves and others
  • Make a difference

We are measuring the impact of our leadership habits and practices through quarterly team surveys using Squadify. This feedback process identifies areas of achievement and improvement, empowering teams and leaders to agree and implement changes that work for them.

Our performance reports

Download our financial report

Review our 5 year score card

Bridge Housing acknowledges the Gadigal, Darug, Bidjigal and Gai-mariagal people as the traditional owners of the lands on which we work, and we pay our respects to Elders past and present.

Always was, always will be, Aboriginal Land.